Contact Us
How to Reach Us
Whether you have a question about one of the sweepstakes casinos we cover, a suggestion for the site, or a general enquiry, we are glad to hear from you. The best way to contact the team at Social Casinos is by email:
We aim to respond to all messages within two business days. Please include as much detail as you can so we can give you a useful reply.
What We Can Help With
Before reaching out, it is worth knowing where we can add value and where we cannot. The table below covers the most common reasons people contact us.
| Topic | Can we help? |
|---|---|
| Questions about our reviews and how we rank platforms | Yes — we are happy to explain our methodology |
| Suggesting a sweepstakes casino for us to cover | Yes — send us the name and we will look into it |
| Corrections or updates to information on the site | Yes — accuracy matters to us, please flag anything that looks wrong |
| Business, partnership or advertising enquiries | Yes — use the email above marked "Partnership" |
| Account issues with a specific casino platform | No — contact that platform's own support team directly |
| Disputes about prizes or redemptions | No — we are an independent review site, not the operator |
What We Are — and What We Are Not
Social Casinos is an independent comparison and review website. We research and evaluate social casino and sweepstakes casino platforms to help US players find options that suit them. We do not operate any gaming platform ourselves, process any coin purchases, or handle prize redemptions.
If you need support with an account, a coin balance, a failed redemption, or any in-platform matter, please use the help or support section of the platform you are playing on. Each operator listed on this site runs its own customer service team.
For background on how we assess platforms and who is behind this site, visit our About Us page.
A Note on Responsible Play
Sweepstakes casinos use a promotional model — they are not traditional real-money gambling sites — but the games are designed to be engaging, and some players may find it difficult to set limits. If you or someone you know is finding it hard to step away, free support is available in the US from organisations including the National Problem Gambling Helpline (1-800-522-4700).
You can also find practical guidance on our Responsible Gambling page, which covers self-exclusion tools, budget-setting and where to get help.
Editorial and Accuracy Enquiries
We review and update content on a regular basis, but offer terms, eligible states and platform features change frequently. If you spot information that appears outdated or incorrect, please email us with the page URL and the specific detail you believe needs updating. We take these reports seriously and investigate every one.
Our reviews reflect independent research. Commercial relationships with operators listed on this site do not determine how platforms are ranked or what is written about them. Commission arrangements are disclosed on the relevant pages.
Terms and Privacy
Use of this website is subject to our Terms and Conditions. By submitting a message to us, you agree that we may use your email address to reply to your enquiry. We do not share personal details with third parties for marketing purposes.